Returns & Exchanges
At Peter Jackson, we are committed to your satisfaction and offer a hassle-free 30-day return policy for all unworn and unwashed merchandise. Whether you need a different size or a full refund, our streamlined process ensures a smooth experience for every customer.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached, and include the printed return authorization slip inside.
Ship It Back
Affix the prepaid shipping label provided via email to the outside of your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing